GET FREE SHIPPING ON ORDERS OF 2 OR MORE ITEMS! CA/US
GENERAL INFO
SHIPMENT
STANDARD SHIPPING ON ORDERS - PLEASE ALLOW 3-4 BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 3-5 DAYS TO SHIP DEPENDIG ON LOCATION.
(DOMESTIC or INTERNATIONAL)
CHANGING SHIPPING ADDRESS
SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED. DEPENDS ON SITIATION DM FOR MORE INFO
AM I ABLE TO CANCEL MY ORDER?
ONCE AN ORDER IS PROCESSED, WE CAN CANCEL BUT CANNOT MODIFY A SHIPMENT.
HOW CAN I TRACK MY ORDER?
ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH CORRESPONDING TRACKING INFORMATION. IF YOU HAVE NOT PLEASE DM.
WHAT IS THE RETURN POLICY?
WE ARE NOT RESPONSIBLE FOR WEAR AND TEAR OF OUR GARMENTS BUT IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR GG PURCHASE, FOR ANY REASON, WE WILL REFUND AND RETURN THE PRODUCT * UNWORN* WITHIN THE 7 DAY RETURN WINDOW DEPENDING ON THE PRODUCT.
TO REQUEST A RETURN
TO BEGIN THE RETURN PROCESS, PLEASE CONTACT THE CUSTOMER SERVICE TEAM TO REQUEST A RETURN LABEL. YOU WILL RECEIVE A RETURN SHIPPING LABEL VIA EMAIL AT YOUR EXPENSE. YOU MAY DROP YOUR PACKAGE AT ANY ACCEPTED OR REQUESTED LOCATION.
WHAT IS THE REFUND POLICY?
ONCE YOUR RETURN HAS BEEN PROCESSED, YOU WILL RECEIVE A CONFIRMATION OF YOUR REFUND AFTER EXPECTION AND QUALITY CHECKS HAVE BEEN COMPLETED
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™